Our Locations

Abberton Manor

  • Colchester
  • 01206 735590
Find out More

Astley Hall

  • Stourport-on-Severn
  • 01299 827020
Find out More


  • Hereford
  • 01432 263131
Find out More

Nowton Court

  • Bury St Edmunds
  • 01284 756610
Find out More


  • Worcestershire
  • 01299 403260
Find out More

The Lawns

  • Worcester
  • 01905 821388
Find out More

West Eaton

  • Leominster
  • 01568 610395
Find out More

Great British Care Awards 2018

The Great British Care Awards are a series of regional events throughout England. We are in the West Midlands Region and there is a glitzy ceremony in Birmingham on 30th November. The awards pay tribute to individuals who have demonstrated outstanding excellence within their field of work. They celebrate excellence in the care sector and we are delighted to have two nominees.


Myla Larman

Myla has been nominated in the Care Home Worker category at The Great British Care Awards.

She is originally from the Philippines where she qualified and worked as a midwife. She moved to England 15 years ago and has worked at Summerdyne ever since. Through our Heritage Manor training program, Myla has completed Level 2 & 3 in Health and Social Care. She is very keen to learn and has a positive attitude and a willing heart. She is proud to develop her career in care. As a natural carer, her philosophy of care is “looking after everyone like they were her own family”. Myla works well in a team and makes sure each day is special for our residents.

Our manager, Tuula Page, says “It is high time she is recognised for her loyalty consistency and total dedication to caring for our residents, as she is one of the unsung heroes! During time as her Manager, I have never had to ask her for anything twice. If you give Myla a job to do, you can rest assured it is done. She has an ability to make our residents feel their wishes are listened to and respected and they are at the centre of her every action. She never makes an issue about what she has done and just quietly gets on with her work, which is very rare and special, particularly as carers work is undervalued. I am hoping that putting her name forward for this award will help her to recognise how valuable she is to us all.”

When not working, Myla enjoys reading and walking, but she will say her greatest love is caring for our residents.

Myla Larman

Nancy Baxendell

Nancy has also been nominated in the Care Home Worker Category at The Great British Care Awards.

She lived for many years on the North Yorkshire Moors, but now lives on a boat in Stourport. For 3 years she has worked at Summerdyne and has worked in care for over 11 years. When not at work, or attending to her boat, Nancy enjoys making jewellery and clothes.

While employed at Summerdyne, Nancy has completed the Care Certificate and also Level 2&3 in care. Keen to develop her caring skills at every opportunity, Nancy puts all her knowledge into each shift she works. She understands the concept of “person centred care” putting the residents always at the centre of all she does. Nancy has a “can do attitude” thus making her whole presence and body language very reassuring and comforting for our residents.

Her quiet yet reassuring personality and that works really well with all our residents, but particularly with residents with dementia.

Our Manager Tuula Page says “I have observed her during a busy working day. She is well organised, never panics and works well with the team of carers and managers to keep the atmosphere calm, even with lots of demands all at once. Nancy is always the first one to fill gaps on our rota and also when we take resident for outings, even on her days off, she is a superb support to our Activities Co-ordinator. She goes the “extra mile” to make a difference in all our residents’ quality of life, often in her own time.”

Nancy Baxendell

It is lovely to be able to champion our staff and recognise their excellence in care at these Awards. Best of luck to Myla and Nancy from all of us at Heritage Manor.