"The nursing home has a lovely peaceful atmosphere which is created by the management and filters down to all members of the staff. Every attempt is made to make sure the residents are in a stress free environment, that they are relaxed, and that all their needs are being met.
All dignity is preserved when receiving personal care or dealing with sensitive issues. The staff remain professional and respectful and will either give advice or find someone who can."

"The care and attention my father received was outstanding, so professional, nothing was too much trouble, I could not fault them in any way. The entire two years my father was there was just the same very high standard."

"Outstanding end-of-life care for my mother. West Eaton even made sure that someone was with her when she died. (This was in the early hours of the morning and I could not have made it to Mum's bedside in time.) Knowing that Mum was not alone when she died gave me great comfort."

"Very happy with how Mum has been treated by all care staff, nurses and manager. Always on hand to have a chat with on how mum is doing.The home is lovely, clean, warm and very friendly. Plenty of daily activities from bingo to skittles. So glad Mum has settled into her new home."

"I am most grateful for the love, care and attention my wife received during her two-year stay. Nothing was ever too much trouble. The staff in particular show great kindness. It was notable that I was always greeted by name whenever I visited. This is a large enterprise but it is run like a family unit."

"Transferring a loved one to a care home is a pretty stressful time, but we, including Mum, have actively enjoyed the experience that the manager and her team have facilitated. All the staff are so kind and caring and smiles are never in short supply. Mum is also enjoying finding her appetite again, what wonderful food. It is clear everyone is invested and enjoys their work, thank you."