Food & Beverage Host/Hostess at The Lawns

Vacancy status:

Open, apply below.

Name of home:

The Lawns

Locations:

The Lawns, The Coach House, 33 Main Rd, Kempsey, Worcester WR5 3NF

Hours:

25 or 10

hours/week

Salary:

£13.10

per hour

Posted on:

May 6, 2026

Are you known for your warmth and friendliness? Do you enjoy creating a welcoming environment and helping others feel comfortable and valued? If you’re compassionate, organised, and take pride in delivering excellent service, then this role could be the perfect fit for you.

You would be a valued team member, working for a locally respected care provider with a commitment to high-quality, person-centred care. Our residents’ health, dignity and happiness are at the heart of everything we do. Our residents do not live in our workplace, we work in their home.

The Role: Days, working to a rota. This will include working alternate weekends.

Duties:

  • You will support residents during breakfast and morning refreshments, promoting independence, dignity and choice.
  • You will prepare and maintain the dining area, ensuring a clean, welcoming environment and a positive mealtime experience.
  • You will assist with light food preparation, serve drinks and snacks, and ensure all kitchen areas and equipment meet high hygiene standards.
  • You will work closely with care and kitchen teams to replenish supplies, update catering records, and support person-centred dining choices.
  • You will engage with residents and visitors, building relationships and creating a warm, friendly atmosphere within the home.


Essential Criteria / Desirable Criteria

Personal Qualities

  • Warm, friendly and approachable
  • Positive attitude with a caring and respectful manner
  • Genuine interest in working with older people
  • Professional, reliable and trustworthy

Knowledge

  • Understanding of person-centred care
  • Awareness of hygiene and food safety practices (training provided if required)
  • Willingness to learn and develop

Abilities / Skills

  • Strong communication and interpersonal skills
  • Ability to build positive relationships with residents, families and colleagues
  • Organised with good attention to detail
  • Ability to work on own initiative and as part of a team
  • Flexible approach to work

Experience
Previous experience in hospitality or a care setting is beneficial but not essential.

This is a rewarding opportunity to make a real difference to residents’ daily lives, creating a warm and enjoyable dining experience while supporting their independence and wellbeing.

Training and benefits at Heritage

Award-winning employer

Heritage has been recognised as a Care Home Employer by the Great British Care Awards 2023.  As an Employer we were finalists and achieved a Highly Commended Award.

Helping new starters settle into their roles

We know that starting a new job can be daunting. That's why we have a three day induction and assign you a peer mentor to guide you along.

A free holiday in Devon

We know that holidays with family and friends are really important to recharge your batteries. Every member of staff will get the opportunity to spend a week at our Lodge at Roadford Lake in Devon, free of charge!

Training and development

At Heritage we have a dedicated Training Manager, Charlie Bitchenor, to support staff with their ongoing Continuing Professional Development and career progression.

The Heritage behaviour framework

We have developed a Behaviour Framework which all staff members commit to.
Having the right values and behaviours is fundamental to the provision of care.

Employee assistance programme and store discounts

Employees can get private and confidential advice for work or home based issues. We have a staff app, HERMAN, where you can share news, win prizes, and access company information.

Private health care scheme

Private Health Care Scheme which provides money back for Dental, Optical and Therapy treatments. Also Private Consultations and MRI scans (after 1 year of service).

Staff app on your mobile

Use the staff app to see when you are working, request holidays, request additional shifts, or simply stay in touch.

Apply Now

Please fill out the application form below.

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