Care Home Administrator
Role:
Care Home Administrator
Name of home:
Abberton Manor
Location:
Abberton Manor, Layer Road, Colchester, CO5 7NL
Contract type:
Full time
Hours:
30
hours per week
Salary:
From £13.00
per hour
Are you known for your warmth and friendliness? Are you a problem solver, highly organised and able to priorities tasks? Do you take pride in your work and find joy in helping others? …then this role is the perfect fit for you.
You will be key to the smooth running of the home working with the Manager, clinical teams and hospitality teams. Welcoming visitors to the home, you will get to know residents and families
The Role
Role: Care Home Administrator
Duties
- You will be part of the Home Leadership Team and liaise closely with the Manager and Deputy.
- Use the staff rota system to manage rotas and time-sheets
- Run the staff recruitment process
- Conduct ‘Show-arounds’ of the home.
- Facilitate resident admission into the home and keep accurate resident financial records
- Ensure invoices and checked and paid
- Be part of ‘enabling residents to live their best lives’
- Liaise with all departments to support efficiency and quality auditing
Essential Criteria / Desirable Criteria
Personal Qualities
- Warm and friendly
- Positive person with a fun outlook on life and full of smiles
- Genuine interest in working with the elderly
- Excellent communication skills
Knowledge
- Demonstrate compassion and empathy
- Experienced working with Microsoft Office products
Abilities / Skills
- Caring and committed to working to high standards
- Ability to build and maintain positive professional working relationships
- Ability to work on own initiative
- Be able to work flexibly
- Work effectively as part of a team
- An appreciation of the need for confidentiality
Experience
- Prior experience working in an administrative position within a care home is beneficial
- Experience within a customer facing role
- Experience working with Microsoft Office
Benefits
- Free Holiday: Enjoy stays at our Company Lodge in Devon, featuring a stunning three-bedroom lodge with a private patio and hot tub, nestled near beautiful beaches and local attractions.
- Work for Excellence: Join a successful, recognised small local company. With multiple wins in the Regional Great British Care Awards 2024 including being awarded‘Highly Commended’ for Care Employer of the Year.
- Comprehensive Training: Kick start your journey with a 3-day Face-to-Face Induction, as we develop a well-trained team committed to enhancing residents' daily lives. Be supported by our Training Manager who is also a nurse.
- Employee Support: Benefit from a range of employee perks,including free refreshments, subsidized meals, and Enhanced DBS.
- Health and Well-being: Access our Cash Back Health Care Scheme, offering reimbursements for dental, optical, and therapy treatments after one year of service.
- Wellness Services: Gain access to our Employee Assistance Services
- Financial Perks: Enjoy discounts and savings from over 600 retailers
- Convenience: Park for free on-site, making your commute hassle-free.
- Continuous Learning: Expand your skills and qualifications with opportunities for further development.
To apply for this position, please fill out the form below.
Training and benefits at Heritage
Award-winning employer
Heritage has been recognised as a Care Home Employer by the Great British Care Awards 2023. As an Employer we were finalists and achieved a Highly Commended Award.
Helping new starters settle into their roles
We know that starting a new job can be daunting. That's why we have a three day induction and assign you a peer mentor to guide you along.
A free holiday in Devon
We know that holidays with family and friends are really important to recharge your batteries. Every member of staff will get the opportunity to spend a week at our Lodge at Roadford Lake in Devon, free of charge!
Training and development
At Heritage we have a dedicated Training Manager, Charlie Bitchenor, to support staff with their ongoing Continuing Professional Development and career progression.
The Heritage behaviour framework
We have developed a Behaviour Framework which all staff members commit to.
Having the right values and behaviours is fundamental to the provision of care.
Employee assistance programme and store discounts
Employees can get private and confidential advice for work or home based issues. We have a staff app, HERMAN, where you can share news, win prizes, and access company information.
Private health care scheme
Private Health Care Scheme which provides money back for Dental, Optical and Therapy treatments. Also Private Consultations and MRI scans (after 1 year of service).
Staff app on your mobile
Use the staff app to see when you are working, request holidays, request additional shifts, or simply stay in touch.
Apply Now
Please fill out the application form below.