Our Locations

Abberton Manor

  • Colchester
  • 01206 735590
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Astley Hall

  • Stourport-on-Severn
  • 01299 827020
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  • Hereford
  • 01432 263131
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Nowton Court

  • Bury St Edmunds
  • 01284 756610
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  • Worcestershire
  • 01299 403260
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The Lawns

  • Worcester
  • 01905 821388
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West Eaton

  • Leominster
  • 01568 610395
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We know that starting a new job can be daunting so we have just updated our New Starter Information. This is to ensure everyone has the information they need and support on hand, to help them settle into their new roles.

Our new starter induction

This is a “Hello and welcome to our team”. You will have a 3 day face to face induction to your role with our New Starter Co-ordinator, Marian. We have put together an Induction Booklet that you will be given to keep, so you can refer back to things whenever you want. This covers everything in The Care Certificate, along with other important information and mandatory training. You will run through the Induction Booklet with Marian, who can answer any of your questions or concerns.

When you start your role you will meet your peer mentor. This is someone familiar with the home, who can show you the ropes and help you settle into your role. Lots of our team have received Peer Mentor Training so they can best guide you through those first few days and weeks. You can read more about this here: https://www.heritagemanor.co.uk/training/the-heritage-manor-mentoring-scheme/

Throughout your time at Heritage Manor, there is training. This can be mandatory or gives you the opportunity to progress your career. We have a dedicated staff trainer, Charlie, who you can read more about here: https://www.heritagemanor.co.uk/training/training-award-nomination/

Staff Handbook

Our Staff Handbook will also be provided to you at your Induction with Marian. It covers everything that you need to know: Important Policies and Procedures, to how to access your benefits. You can read more about our benefits here: https://www.heritagemanor.co.uk/training/benefits/

The Staff Handbook is also available on Herman, our online portal for all our staffing team. You will also be given login details for Herman at your Induction. It is a great way to stay connected with the Heritage Manor team. The App is easy to download to your phone so you have all information at your fingertips.

Heritage Manor Behaviour Framework 

This Behaviour Framework incorporates our shared values and behaviours to help us to work together as a team and create a happy environment. We created this to guide us in our work and make for a warm and friendly culture. You will be given a Behaviour Framework Leaflet at your Induction. You can read more about it here. https://www.heritagemanor.co.uk/training/behaviour-framework/

And remember too, our HR team Pippa and Sarah, are always on hand to help!

Welcome to our team!

peer mentors Behaviour framework training